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The handset setup wizard simplifies the process of adding a handset to a project, linking it to a fieldworker and (optionally) automatically assigning speci...

To add a new handset to your project, simply go to the 'Handsets tab' and select 'Add a new handset' at the top of the page. There are t...

In the Handsets tab, all the handsets that have been added to your account will be listed under 'Manage Handsets'. Using filters, you can search f...

There is a limit on the number of handsets that can be enabled on your account depending on the plan you are on. To help you stay within your handset limits...

If you have the correct permissions, you can perform certain actions to multiple handsets at once. These bulk actions are limited to 1000 handsets at a time...

Mobenzi Lockdown is an optional add-on that can be used to restrict what a fieldworker can access outside of the Mobenzi Gateway application.  Account O...

Mobenzi Lockdown is an optional add-on that can be purchased by your Account Owner. It can be used to restrict what a fieldworker can access outside o...

Once Mobenzi Lockdown has been purchased as an add-on by your Account Owner, console users with the correct permissions can manage whether handsets should h...

On occasion, you may find it necessary to allow a fieldworker to temporarily access their handset's settings or other apps (e.g. let them join a new Wi...

Mobenzi Lockdown is an optional add-on purchased by the Account Owner. Once data collection has been completed or the handsets will be used for a purpose ot...