Help Center

FAQ 11

• I forgot my password. How do I reset it?
• Where can I find my access code to open a web form?
• How do I upgrade to the latest version of the mobile app?
• Which web browsers are supported?
• What payment options are available?

See all 11 articles

Managing your project 2

• Manage Project - Overview
• Adding and deleting projects

Designing forms 32

• Creating a form
• The basics of designing a form
• Form structure (Pages, Groups and Fields)
• Adding and editing fields
• Using the different field types

See all 32 articles

Managing your handsets 10

• Using the handset setup wizard
• Adding a new handset
• Filtering and editing handsets
• Enabling/disabling handsets
• Bulk handset actions

See all 10 articles

Collecting data using the mobile app 7

• Overview of the Mobenzi mobile app
• Download and install the Mobenzi mobile app
• "My Activity" module
• "Mobenzi Notifications" module
• "My Profile" module

See all 7 articles

Collecting data using web forms 4

• Web collection
• Web collection settings
• Pin a web form to your handset's home screen
• Pre-fill a web form from saved responses

Managing your team 6

• Setting up your team
• User permissions
• Assigning a form to a fieldworker
• Assigning a handset to a fieldworker
• Managing fieldworker activities

See all 6 articles

Managing form submissions 2

• View and edit submissions
• Deleting submissions

Analyse and report 13

• Viewing your data
• The Analytics grid
• Charts
• Maps
• Key indicators

See all 13 articles

Using the API 4

• API overview
• Form Override event hook
• Submission event hooks
• Viewing your data on Power BI

Managing your account 6

• Account Overview
• Change / cancel plan
• Billing information
• Edit Profile
• Changing your console password

See all 6 articles

Useful examples (form design) 5

• Calculating age using date of birth
• Calculating Body Mass Index (BMI)
• Gestation calculation
• Modify display text based on a previous answer
• Calculating a score based on previous responses

COVID-19 toolkits 3

• Activating the COVID-19 Response Toolkit
• COVID-19 Response Toolkit for workplaces
• COVID-19 Response Toolkit for schools

Product Changes 8

• June 2020 - COVID-19 toolkits; option list & web collection improvements
• April 2020 - Major improvements to web collection
• January 2020 - Web collection
• December 2019 - Skip logic improvements
• August 2019 - Embed media and import/export XForms

See all 8 articles

FAQs [Legacy] 2

• What are pending uploads? [Legacy article]
• What does 'Server error: Invalid Token' mean and how do I fix it? [Legacy article]

Using the form designer [Legacy] 27

• Adding a form [Legacy article]
• The basics of form design [Legacy article]
• Using sections in a form [Legacy article]
• Working with form fields [Legacy article]
• Field types [Legacy article]

See all 27 articles

Using the mobile app [Legacy] 4

• How to download & install the Mobenzi mobile app [Legacy article]
• Conducting a form [Legacy article]
• Answering different field types [Legacy article]
• How to manually check for form updates [Legacy article]

Managing form submissions [Legacy] 2

• Viewing and editing submissions-legacy
• Disable response editing-legacy

Analyse and report [Legacy] 13

• How to view your data-legacy
• The Analytics grid-legacy
• Key indicators-legacy
• Filtering submissions-legacy
• Advanced submission filtering-legacy

See all 13 articles